Get in Touch With Us
Got a question about something you read on riddellfiddles.co.uk, spotted an error, or want to flag a casino we should take a look at? This page covers how to reach us and what we can help with.
How to Reach the Team
Email is the best way to contact us. We read every message that comes in, and while we can't promise an instant reply, we do aim to get back to you within a couple of working days. Send your message to [email protected]
It helps to be specific. If your query relates to a particular brand, a bonus offer, a payment method, or the way we've rated and ranked a site, mention it upfront — it means we can get you a proper answer rather than a generic one.
What We Can Help With
- Site accuracy — If a bonus, wagering condition, or licensing detail we've published looks out of date, we want to know. Offer terms change often and we'd rather correct something quickly than leave it wrong.
- Questions about how we rate and rank — If you're curious why one casino sits above another, or what factors go into our reviews, ask us directly and we'll explain our reasoning.
- Feedback on coverage — Want us to look at a particular type of game, payment method, or a newly launched site not currently listed? Let us know what you'd find useful.
- General queries about non-Gamstop casinos — If you're trying to understand how these sites differ from UK-licensed operators, or how self-exclusion schemes work in practice, we can point you in the right direction or towards our guide to the best non-Gamstop casinos.
- Partnership or editorial enquiries — If you represent an operator or media outlet and want to discuss working with us, introduce yourself and outline what you have in mind.
What to Include in Your Message
A short, clear message gets the fastest response. Where relevant, it helps to include:
- The name of the casino or page you're asking about
- A brief description of the issue or question
- Any screenshots or links, if you're flagging something that looks incorrect
You don't need to be a customer of any brand we cover to get in touch — plenty of visitors write in simply to ask how the sites we list operate, or how they compare with mainstream UK-licensed casinos.
What Happens Once You've Written In
Every message is read by a person, not a bot. We don't run automated reply systems as a stand-in for genuine responses. Depending on the nature of your enquiry, we may need to check details with a third party before replying in full, which can occasionally take a little longer than our usual turnaround — we'll always follow up regardless.
Responsible Gambling and Support Resources
If you or someone you know has used a self-exclusion scheme such as Gamstop and wants to talk through concerns about gambling more broadly, please say so in your message. We're not a support service ourselves, but we can point you towards appropriate independent resources. All the casinos we cover are intended for adults aged 18 and over, and gambling should always be treated as entertainment rather than a way to make money.
Keeping Our Content Reliable
Feedback from readers genuinely shapes what we publish. If a welcome offer we listed has changed, a payment method is no longer supported, or you've had an experience with a listed brand you think other readers should know about, we'd like to hear it. Accuracy on details like bonus terms, deposit limits, and game selection matters more in this space than most, given how quickly individual casino offers can shift.
Thanks for taking the time to visit this page — we look forward to your message.